Privacy Policy

1. What Information We Collect

Account Information:

• Email address
• Name
• Password (encrypted - we never see it)

If you sign in with Google:

• Your Google email and name
• We don't get your Google password

Usage Information:

• Your LCA queries and searches
• How many queries you've used
• When you use the service
• Features you interact with

Ecoinvent Credentials:

• We store your Ecoinvent username to access the database on your behalf
• We do NOT store your Ecoinvent password
• Your password is only used temporarily during authentication
• After verification, your password is immediately discarded

Technical Information:

• IP address (for security)

2. How We Use Your Information

To run the service:

• Let you log in and use EcoAgent
• Process your LCA queries
• Track your monthly usage limit
• Send you important service updates

To improve EcoAgent:

• Understand how people use the tool
• Fix bugs and improve features
• Make the AI responses better

To keep things secure:

• Prevent abuse and spam
• Protect against hackers
• Detect unusual activity

3. Who We Share Data With

We share data with:

• Google (if you use Google sign-in): For authentication only
• Hosting provider: To run the servers (data encrypted)
• Email service: To send you notifications

4. Your Privacy Rights

You can:

• See your data: Request a copy of everything we have
• Fix your data: Update your account information anytime
• Delete your data: Close your account and we'll delete your info
• Export your data: Get your data in a portable format
• Stop emails: Unsubscribe from non-essential emails

To exercise these rights, email us at hello@ecoagent.tech

5. How We Protect Your Data

• Encryption: Your data is encrypted when stored and transmitted
• Secure passwords: We use industry-standard strong hashing (never store passwords in plain text)
• Limited access: Only authorized team members can access data
• Regular monitoring: We watch for security threats
• Security updates: We keep everything up to date

6. How Long We Keep Your Data

• Active accounts: We keep your data while you use EcoAgent
• Closed accounts: Deleted within 90 days
• Backups: Cleared within 90 days of account deletion
• Legal requirements: Some data kept longer if required by law

7. Cookies

We use cookies to:

• Keep you logged in
• Remember your preferences
• Understand how the site is used
• Keep the service secure

You can disable cookies in your browser, but some features won't work.

8. Third-Party Services

Google OAuth: If you sign in with Google, review their privacy policy at policies.google.com/privacy

OpenAI: We use OpenAI's API to power the AI assistant features. When you submit queries:

• Your queries are sent to OpenAI for processing
• OpenAI does not use your data to train their models (per their API terms)
• Your personal information (name, email) is not sent to OpenAI
• Review OpenAI's privacy policy at openai.com/privacy

LCA Databases: We query Ecoinvent and other databases for LCA data:

• We store your Ecoinvent username to access the database on your behalf
• Your Ecoinvent password is NEVER stored - only used during verification
• Your LCA queries or personal information (name, email) are not shared with database providers

9. International Users

Your data may be processed outside your country. We ensure it's protected no matter where it's processed.

10. Children's Privacy

EcoAgent is not for children under 16. If you're under 16, please don't create an account.

11. Changes to This Policy

We may update this policy as we add features. If we make big changes:

• We'll email you
• We'll update the date at the top
• We'll give you time to review changes

12. Data Breaches

If there's ever a security breach affecting your data:

• We'll notify you within 72 hours
• We'll explain what happened
• We'll tell you what we're doing about it

13. Contact Us

Have questions about privacy? Want to exercise your rights? Just ask!